Frequently asked questions
Will I share the machine with anyone?
No. During your term, each Mac mini is used by one customer only.
What is the minimum term?
One month. You can pay monthly or yearly (12 months).
How do I pay?
By credit card (Visa, Mastercard, American Express, JCB and others). Payments are processed securely by Stripe, and we never store your card number. Monthly and yearly plans renew automatically.
Can I cancel? Do you give refunds?
You can cancel at any time and keep using the service until the end of the period you have paid for. We do not give prorated refunds.
Can I get a higher configuration?
Yes. 15,000 JPY a month is the price for the standard configuration (Apple M6, 16GB memory, 256GB SSD). We can provide more memory, more storage or a higher-end chip, and quote a price for the configuration you need.
What happens to my data when the term ends?
We erase the machine and reinstall macOS. Please back up your data before your term ends.
What if the machine breaks?
On the rental plan, we replace it free of charge. On the hosting plan, repairs are paid by the owner of the machine.
Contact us
Email us. We reply within three business days. Japanese, Chinese and English are all welcome.
Email: [email protected]